Validating and buying train tickets through the on-train ticket validator.
For a long time validating or buying tickets on the Elron trains was only possible through the staff. With the new validator however travellers can now buy or validate their tickets themselves with their Elron travelcard.
This project posed a lot of challenges for us to consider: the physicality and location of the validator means a quick and clear user experience is necessary. The target audience is also very broad as anyone can take a train, whether you’re young or old, tech-savvy or not.