Hooli — Communication tool and calendar for elderly

Health care

Elderly care

UX/UI

Accessibility

Hooli app by DUX for the Golden Egg awards 2020

Hooli ^'2019

Hooli is a calendar and communication tool for elderly people. Aimed specifically towards people battling with dementia, it helps them give back their confidence through allowing control and understanding of their schedule.

DUX was responsible for designing an accessible and clear interface suitable for elderly in these circumstances. The interface exists in a tablet which is accessible to the elderly person and the caretaker. The caretaker can set up the daily schedule via the admin system.

Collaboration with Märt Jõesaar, product owner and in charge of user research and testing and FOB Solutions who were responsible for development.

Goals and results

Partners

Märt Jõesaar – Product owner and user research
FOB Solutions – Development

Awards

Estonian Design Awards 2020 – Gold
Golden Egg Awards 2020 – Gold

Understanding the existing problems

From the user interviews we learned that elderly easily forget about daily activities if they’re not reminded regularly.

So caretakers spend a lot of time reminding elderly – in and out of their room – about these activities.

Fleshing out the logic of setting up a screen

After defining the user flows, we moved on to creating wireframes for the management system where the caretakers set up the screens for the elderly.

The caretaker can set up a general calendar but also specifically per elderly. Every elderly screen can be personalised according to their own needs and limitations.

Hooli tool wireframes for management by DUX

Accessible visual design for the elderly

The interface for the elderly has one clear focus and it needs to communicate it very simply and effectively. Big letters and high contrast ensures readability. Icons – tested on the elderly – bring in additional context for understanding.